Privacy Policy
Canadian Driving Test
The Canadian Driving Test application is owned by Rall Desenvolvimento de Software LTDA, which acts as the controller of your personal data.
This Privacy Policy explains:
The types of data we collect.
How we use, share, and retain your data.
Your rights under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
How you can exercise your rights and manage your personal information.
We are committed to protecting your privacy, ensuring the confidentiality of your information, and providing transparency about our data practices.
1. Information We Collect
We collect information in a few different ways to operate and improve our App:
Usage and Performance Information (Automatic Collection): When you use the App, we automatically collect information about your device and your use of the App. This includes:
Device Identifiers: Such as your device's advertising ID (IDFA for iOS or GAID for Android).
Diagnostic Data: Information about crashes (crash reports), errors, and the App's performance.
Interaction Data: Information about how you interact with the App, such as the screens you view, the buttons you click, and the simulations/practice tests (simulados) you complete.
Information You Provide (if applicable): Currently, our App does not require a user account registration (e-mail, name, etc.). If we implement features in the future that require registration, this policy will be updated to reflect the collection of that information.
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2. How We Use Your Data
Your data is processed to:
Enhance the app’s functionality and improve the user experience.
Provide technical and customer support.
Analyze usage trends and app performance through anonymized statistics.
Detect and prevent misuse or abuse.
Display personalized content and ads (when applicable).
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3. Sharing and Selling of Data
We do not sell your personal information. However, we do share information with technology partners who help us operate and improve the App. Our main partners are:
Google Play Services: The App uses Google Play services for essential Android system functionalities.
Google AdMob: We use AdMob to display advertisements in the App. AdMob uses your device's advertising ID to provide more relevant ads. You can learn more about how Google uses your data in Google’s Privacy Policy.
Google Analytics for Firebase: We use Firebase to collect anonymous App usage and diagnostic data. This helps us understand crashes and feature popularity. Firebase’s privacy policy can be found as part of Google’s main policy.
These partners only have access to your information to perform these tasks on our behalf and are obligated not to disclose it or use it for any other purpose.
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4. In-App Purchases and Subscriptions
Our App offers access to premium features through subscriptions ("Premium Subscription"). All payments are processed securely through your Google Play Store or App Store account. We do not collect, access, or store your credit card information. The management of your subscription, including cancellation, must be done directly in your Google Play or App Store account settings.
a) Premium Access: The Application may offer additional features and content through auto-renewing paid subscriptions ("Subscription"). The specific details of the Subscription (duration, price, included content) will be presented to you within the Application prior to purchase.
b) Payment: Payment will be charged to your App Store (Apple ID) or Google Play account at the confirmation of purchase.
c) Automatic Renewal: Your Subscription will automatically renew for the same period and price, unless auto-renewal is turned off in your App Store account settings at least 24 hours before the end of the current subscription period.
d) Management and Cancellation: You can manage your Subscriptions and turn off auto-renewal at any time by accessing your Account Settings in the App Store or Google Play after purchase. It is not possible to cancel the current subscription during the active period.
e) Pricing: We reserve the right to modify Subscription prices at any time. Any price changes will take effect at the start of the next subscription period following the date of the change, upon prior notice to you.
f) Refunds: Except where required by law or as permitted by the Apple App Store or Google Play policies, all Subscription purchases are final and non-refundable.
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5. Your Privacy Rights Under Canadian Law
Under PIPEDA, you have the following rights:
Right to Access:
You can request access to the personal information we collect about you.Right to Correct:
You can request corrections to any inaccurate or incomplete information.Right to Request Deletion of Data:
You have the right to request that we delete your personal data that we have collected. This includes:Personal information provided during registration or app usage.
Identifiers or data collected automatically through device usage.
How to Request Deletion:
To request the deletion of your personal data, you can contact us at rallsoftwares@gmail.com with the subject line “Data Deletion Request.”
We will respond to your request within 30 days or as required by applicable law.
Important Considerations:
In certain cases, we may retain some data if required by law, for legitimate business purposes, or to comply with legal obligations (e.g., record-keeping requirements).
Right to Withdraw Consent:
You can withdraw consent for the use or disclosure of your personal data, except where retention is legally required.Right to Complain:
If you believe your rights under PIPEDA have been violated, you may file a complaint with the Office of the Privacy Commissioner of Canada (OPC).
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6. Retention of Data
We retain the collected data only for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, regulatory, and security requirements. Data is retained as follows:
Diagnostic and Analytics Data: We retain diagnostic and analytics data (such as crash and error reports) for a period of up to 90 days for performance analysis and improvement purposes. After this period, the data is aggregated anonymously or permanently deleted.
Device Identifiers: Advertising identifiers (IDFA/GAID) are retained for a maximum period of 18 months for the purpose of personalized advertising and to measure the effectiveness of marketing campaigns. Users can reset or opt out of using these identifiers at any time in their device settings.
When there is no longer a need to retain your data, it will be securely deleted or anonymized.
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7. Security Measures
We use industry-standard security measures to protect your personal data. While we strive to ensure complete security, no method of data transmission over the Internet is entirely secure.
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8. Third-Party Links
The app may include links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
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9. Legal Disclosure
We may disclose your personal data when:
Required by law or to comply with legal processes (e.g., subpoenas).
Necessary to protect our rights, prevent fraud, or comply with government requests.
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10. International Data Transfers
If you reside outside the Canada, please note that your data may be transferred to and processed in the Canada or other countries with different data protection laws.
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11. Changes to This Policy
We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and we encourage you to review it regularly.
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12. Contact Information
For questions or to exercise your rights, please contact us at:
Email: support@rallsoftwares.com